Frequently Asked Questions
What's Nahjae's Return Policy?
Nahjae accepts returns up to 14 days after you receive your packages and will issue a full refund.
After Nahjae receives your item, we will begin the refund process which may take up to 4 business days (depending on your bank).
*Note: Any swimwear being returned must still have its hygienic cover attached in order to receive your full refund.
How do I wash garments I order?
Handwashing the garments you order in cold water is optimal but placing them in the washing machine on delicate is also acceptable.
Allowing the garments to air dry is preferred but they may also be placed in the dry on "low".
*Note: Be sure to read the description of any garments that you've ordered for specific cleaning or washing instructions as they may vary based on material.
How long does it take to receive my order?
Short Answer: 10-12 days.
Garments at Nahjae are all sewn within 5 days of you placing your order and shipped immediately.
The shipping rate you select at checkout determines how long it will take for you to receive your package. Standard shipping, however is 5-7 business days.
Am I able to change anything about my order after it is placed?>
Sure can!
If you'd like to make any adjustments to your order after it's been placed contact us using the email below and we will be sure to get back to you as soon as possible.
Contact@GiarriNahjae.com
What payments do you accept?
Nahjae accepts payments from PayPal and nearly all major credit cards (including Visa, Mastercard®, American Express, Discover, JCB, Diners Club, and EnRoute)